Refund policy
Right of Withdrawal
(Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity.)
Right of withdrawal
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day,
- on which you or a third party named by you, who is not the carrier who have taken possession of or has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and this is or are delivered uniformly, or
- on which you or a third party named, who is not the carrier, have taken or have taken the last goods, provided that you have ordered several goods as part of a uniform order and are delivered separately, or
- on which you or a third party named, who is not the carrier, have or has taken possession of the last partial program or the last piece, provided that you have ordered a goods that are delivered in several partial programs or pieces, or or
- on which you or a third party named, who is not the carrier, have taken possession of the first goods, provided that you have concluded a contract for regular delivery of goods over a specified period.
In order to exercise your right of cancellation, you must (Leingang E-Commerce GmbH, Weidenweg 12 74321 Bietigheim-Bissingen, Germany, telephone number: +49 7145 9698966 (no customer service), email address: service@leinbach.shop) Inform information about your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, email). You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.
We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.
They bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
- At
Leingang E-Commerce GmbH, Weidenweg 12 74321 Bietigheim-Bissingen, Germany, telephone number: +49 7145 9698966 (no customer service), email address: service@leinbach.shop
- hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
- ordered on (*)/receive on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notifying paper)
- Date
Satisfaction guarantee
We offer our customers a satisfaction guarantee voluntarily and at our own discretion. This means that if a customer is not satisfied with a product, he can also send the product backed and gets his money.
This is possible once per person for life.
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(*) Incorrect painting.